Check In | 12:00 PM |
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Check Out | 10:00 AM |
Hotel Policies |
General Terms & ConditionsCheck-in/ Check-out
Check-in at 12 pm & Check-out at 10 am
Early check-in between 8 am to 12pm can be allowed at no extra cost but will be subject to
availability
Check-in for guests arriving before 8 am will be charged the full previous day's rate
Late check-out till 12 pm can be accommodated at no extra cost subject to availability
Check-out after 12 pm will be charged at the full next day's rate
A guest can either avail an early check-in or a late check-out (Both early check-in and late
check-out won't be offered to the same guest)
No discount will be allowed in case a guest checks-out earlier than the scheduled check-out
time of 11am. Once checked-in, full day's tariff will be applicable
Extra bed
Extra adult occupying the same room or extra bed requested for the child will be charged at
the rate specified at the time booking
Child policy
Maximum of 1 child up to 6 years old and 1 infant up to 2 years old are allowed free of cost
Breakfast will be provided for the child if booked on CP plan but no extra bed will be provided
Guest may be asked to furnish the proof of age for the child at the time of check-in
Pet policy
No pets are allowed inside the hotel premises
Cancellation policy
No charges will be levied for any cancellation done at least 24 hours prior to check-in time
Charges equivalent to 1 night’s stay (including taxes), if a booking is canceled within 24
hours prior to check-in time
Charges equivalent to 1 night’s stay (including taxes) will be charged in case a guest decides
to check-out before the departure date
No show policy
Charges equivalent to 1 night’s stay (including taxes) will be levied in the case of a no-show
for a prepaid booking
Amendment policy
Any amendment will be considered as cancellation of the old booking/ reservation and
creation of a new booking/reservation for the Accommodation(s). Keymagic Hotels / the Hotel shall
accommodate the amendments subject to availability. It is hereby clarified that, Cancellation
Policy and the cancellation charges as stated above will apply depending upon the date of
request for the amendment for the booking/reservation already made
Bulk booking
Any booking for the Accommodation(s) made by the guest(s) for 10 or more room nights
(number of rooms * nights of stay) or if the total booking amount is INR 20,000 (Indian
Rupees Twenty Thousand) or more will be considered as a bulk booking
To confirm a bulk booking, the guest(s) will need to pay 30% of the total booking amount
(including taxes) in advance at the time of booking or at least 72 hours prior to check-in date
Cancellation fee equivalent to the advance amount will be charged in the case of
cancellation within 72 hours of check-in date
Hotel Stay/Entry restrictions
According to government regulations, a valid Photo ID has to be carried by every person
above the age of 18 staying at the hotel
The identification proofs accepted are Driver’s License, Aadhar card, Voters Card, or
Passport.
PAN Cards will not be accepted as a valid ID card,
Without a valid ID the guest will not be allowed to check-in.
As per government regulation any non-resident guests accompanying a resident guest to
his/her room must furnish their government approved photo ID proof
Non-resident guest are not allowed to stay beyond 8 pm in a resident guest's room else
he/she must get registered as an extra occupant in the room. Visitor Guests can be denied
admission in the following scenarios-
Fail to furnish government issued photo ID proof with address (At least one of the
guest should be 18 or above)
Carrying local IDs
Caring arms and ammunition
Severely adulterated with drugs and narcotics
Creating nuisance and disturbing other guests
No guest will be denied admission/ stay on the basis of religion or nationality
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