Check-in/ Check-out

  • Check-in at 12 pm & Check-out at 10 am
  • Early check-in between 8 am to 12pm can be allowed at no extra cost but will be subject to


  • Check-in for guests arriving before 8 am will be charged the full previous day’s rate
  • Late check-out till 12 pm can be accommodated at no extra cost subject to availability 
  • Check-out after 12 pm will be charged at the full next day’s rate 
  • A guest can either avail an early check-in or a late check-out (Both early check-in and late

check-out won’t be offered to the same guest)

  • No discount will be allowed in case a guest checks-out earlier than the scheduled check-out

time of 11am. Once checked-in, full day’s tariff will be applicable


Occupancy policy


Room type  Max occupancy (Adults only) Max occupancy (Adults + Children +Infant)

Standard/Superior   2 Adults 2 Adults + 0 Child + 1 Infant

Deluxe/ Executive   3 Adults 3 Adults + 1 Children or Infants

Premium    3 Adults 3 Adults + 1 Children or Infants


*This might differ for some rooms with lower or higher occupancy potential


Extra bed

Extra adult occupying the same room or extra bed requested for the child will be charged at

the rate specified at the time booking


Child policy

  • Maximum of 1 child up to 6 years old and 1 infant up to 2 years old are allowed free of cost
  • Breakfast will be provided for the child if booked on CP plan but no extra bed will be provided
  • Guest may be asked to furnish the proof of age for the child at the time of check-in


Pet policy

  • No pets are allowed inside the hotel premises


Cancellation policy

  • No charges will be levied for any cancellation done at least 24 hours prior to check-in time 
  • Charges equivalent to 1 night’s stay (including taxes), if a booking is canceled within 24
  • hours prior to check-in time 
  • Charges equivalent to 1 night’s stay (including taxes) will be charged in case a guest decides

to check-out before the departure date


No show policy

  • Charges equivalent to 1 night’s stay (including taxes) will be levied in the case of a no-show

for a prepaid booking


Amendment policy 

Any amendment will be considered as cancellation of the old booking/ reservation and

creation of a new booking/reservation for the Accommodation(s). Keymagic Hotels / the Hotel shall

accommodate the amendments subject to availability. It is hereby clarified that, Cancellation

Policy and the cancellation charges as stated above will apply depending upon the date of

request for the amendment for the booking/reservation already made


Bulk booking

  • Any booking for the Accommodation(s) made by the guest(s) for 10 or more room nights

(number of rooms * nights of stay) or if the total booking amount is INR 20,000 (Indian

Rupees Twenty Thousand) or more will be considered as a bulk booking 

  • To confirm a bulk booking, the guest(s) will need to pay 30% of the total booking amount

(including taxes) in advance at the time of booking or at least 72 hours prior to check-in date 

  • Cancellation fee equivalent to the advance amount will be charged in the case of

cancellation within 72 hours of check-in date


Hotel Stay/Entry restrictions

  •  According to government regulations, a valid Photo ID has to be carried by every person

above the age of 18 staying at the hotel

  • The identification proofs accepted are Driver’s License, Aadhar card, Voters Card, or


  • PAN Cards will not be accepted as a valid ID card,
  • Without a valid ID the guest will not be allowed to check-in.
  • As per government regulation any non-resident guests accompanying a resident guest to

his/her room must furnish their government approved photo ID proof

  • Non-resident guest are not allowed to stay beyond 8 pm in a resident guest’s room else

he/she must get registered as an extra occupant in the room. Visitor Guests can be denied

admission in the following scenarios-

  1. Fail to furnish government issued photo ID proof with address (At least one of the

guest should be 18 or above)

  1. Carrying local IDs
  2. Caring arms and ammunition
  3. Severely adulterated with drugs and narcotics
  4. Creating nuisance and disturbing other guests
  • No guest will be denied admission/ stay on the basis of religion or nationality